Easy returns and hassle-free exchanges within 30 days
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of delivery for a full refund or exchange.
Return window from delivery date
We cover return shipping costs
Processed within 5-7 business days
Log into your account and go to "My Orders". Select the order containing the item you want to return and click "Request Return". Fill out the return form with your reason for return.
Once approved, you'll receive a prepaid return shipping label via email. Print the label and attach it to your package.
Securely pack the item in its original packaging (if possible) along with all tags, accessories, and documentation. Make sure the item is in the same condition as when you received it.
Drop off your package at any authorized shipping location. You'll receive tracking information to monitor your return.
Once we receive and inspect your return, we'll process your refund within 5-7 business days. The refund will be credited to your original payment method.
Need a different size or color? We make exchanges easy! Follow the same return process above, but select "Exchange" instead of "Return" when submitting your request.
Wrong size? Exchange for a different size at no extra cost. We'll ship your new item as soon as we receive your return.
Change your mind about the color or style? Exchange for any item of equal or lesser value with no additional shipping charges.
To ensure a smooth return process, please make sure your items meet these conditions:
Unused and Unworn
Items must be in new, unused condition with all original tags attached
Original Packaging
Include all original packaging, accessories, and documentation
Within 30 Days
Returns must be initiated within 30 days of delivery
Proof of Purchase
Original receipt or order confirmation required
Non-Returnable Items
For hygiene reasons, the following items cannot be returned: underwear, swimwear, pierced jewelry, beauty products, and personal care items (unless defective or damaged).
We're sorry if you received a damaged or defective item. Please contact us immediately with photos of the issue, and we'll send a replacement or provide a full refund right away.
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